Forex Trading, Currency Trading, Online Currency Trading

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SUPPORT - Frequently Asked Questions

Trouble viewing IT Finance Charts

How can I contact technical support?

I get the error message "Access Denied" or “Wrong Login Name or Password.”

How do I find my IP address?

How do I change my Password?

When clicking on Reports or Trying to Print certain charts, nothing happens!?

I cannot connect to the Java Platform nor view the Java based Charts!

System Requirements

Installation Process

How to find out and save your System Information (Windows XP / Windows 2000)

I can’t place a trade! The popup window does not come up, or the amount of lots are completely grayed out.

How do you enable the DDE Server for use in applications such as Excel?

How do I “Hide” or “Show” Instruments?

My dealing station is blank! How can I trade?

How do I change the default number of lots that appear in new position window

If you have any suggestions click here

IFX Markets Inc. Registered with the CFTC, Member of National Futures Association, NFA ID: 0327627

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